Same-Day Water Damage Restoration in Austin, TX
Do you need water damage restoration in Austin? A pipe broke behind the washer, or creek water came in under the back door, and now the floors are wet from the hall to the bedrooms. Get a free estimate, and we'll show you where the water went.
- Free inspections and estimates
- We answer 24/7, on site in under an hour
- We work with all insurance companies
Our water, flood and storm damage services in Austin
A supply line that burst behind the washer, creek water under the back door or rain through a storm-torn roof: pick what you found in your Austin home.
How we handle water damage restoration in Austin
1We trace the water through the house
Water in an Austin home may come from a supply line, a water heater, a storm or a creek out of its banks. Austin is in the heart of Flash Flood Alley, says the city's Watershed Protection Department. Once inside, water can run under flooring and wick up into drywall, so we follow it to the edge of the wet area.
2We take the water out and dry the structure
Standing water comes up first, and that part is water extraction. Then the structure dries, and we may remove wet carpet pad or the bottom of a wall so the framing behind it can dry.
3We put the rooms back together
Once the structure is dry, we handle the rebuild of whatever had to come out. New flooring laid over a damp subfloor can trap that moisture and buckle, so the rebuild waits for dry readings.
Rachel Breff
23 days ago
“Working with Watchtower was a pleasure; they made our disaster easy to deal with. Very responsive and knowledgeable, highly recommend to anybody that has any kind of home disaster of any sort.”
We Work With All Insurance Companies
Austin sits in Flash Flood Alley. Creek water is usually a flood insurance matter and a burst pipe a homeowners one, so we record where your water came from.
- We bill your insurance directly when your coverage allows
- We document the loss with photos and moisture readings
- We work with your adjuster
Farmers Insurance
Allstate
AIG
USAA
Travelers
State Farm
Nationwide
Liberty Mutual
Erie Insurance
Church Mutual InsuranceCustomer reviews for water damage restoration in Austin, TX
See what our customers are saying about Watchtower Water Damage and Fire Restoration
5.0 out of 5,Excellent
Geneisy Escalona
3 weeks ago
I had a water damage emergency caused by a toilet overflow, and Watchtower Restoration did an excellent job from start to finish. Their team re4sponded quickly, was professional and courteous, and explained the restoration process clearly. They worked efficiently to remove the water, dry the affected areas, and prevent further damage. I really appreciated their attention to detail, communication, and the care they showed throughout the entire process. If you ever experience water damage in your home, I highly recommend Watchtower Restoration. Excellent service and a great team!
G L
3 weeks ago
We had a great experience with Watchtower Restoration after dealing with water damage in Broken feather neighborhood. They responded quickly, did quality work, and were incredibly helpful throughout the whole process. I really appreciate how quickly they responded and how professionally everything was handled. Highly recommend Watchtower Restoration!
Richard Moreno
3 weeks ago
We had a great experience with Watchtower Restoration after dealing with water damage in The Enclave. They responded quickly, were professional throughout the process, and did quality work getting everything taken care of. I really appreciated how fast they were able to help and how smoothly everything went.
Why Austin homeowners hire us for water damage restoration
We send IICRC certified technicians
Before any work starts, our IICRC certified technicians go through the damage with you, room by room. In an older Hyde Park or Crestview house on pier and beam, that includes the crawl space.
We document the damage for your insurance
We document the loss with photos, moisture readings and an itemized scope, and we share that record when we talk with your insurance company. It shows what got wet, how far the water reached and what has to come out.
We explain the work in English or Spanish
We speak English and Spanish, so everyone in the house can follow what we find and what comes next. When the paperwork arrives, we explain ACV, RCV and depreciation in plain English too.
We pack out your furniture, rugs and boxes
Furniture, boxes and rugs in the wet rooms come out with us. We clean them, keep them in storage during the work and return them once the rooms are ready.
T Borka
18 days ago
“Watchtower Restoration did an excellent job after my water heater in the attic leaked and caused water damage in my home. Their team responded quickly, was professional, and handled the water cleanup and restoration process very efficiently. They were courteous, thorough, and kept everything under control from start to finish. Highly recommend Watchtower Restoration!”
Serving Austin neighborhoods for water damage restoration
We handle water damage restoration in Brentwood, North Loop and Hyde Park, east to Windsor Park and Mueller, and south of the river in Travis Heights.
Downtown, we work around the Texas State Capitol and Shoal Creek, and by Zilker Park, where Barton Creek meets Lady Bird Lake.
Beyond the city, we serve the rest of Travis, Williamson and Hays counties.
JAVIER ORTIZ
a week ago
“Watchtower Restoration did an excellent job repairing the water damage caused by a leak in our laundry room. Their team was professional, efficient, and very helpful. I highly recommend their services!”
Watchtower Water Damage and Fire Restoration
Water Damage Restoration Services
- Water Damage Restoration
- Water Extraction
- Flood Cleanup
- Mold Remediation
- Storm Damage Restoration
Water Damage Restoration in Austin Area
Get Your Quote
Get a free inspection for water damage in Austin
Tell us what happened, and we'll walk the property with you. The estimate is free.
- Open 24/7
- Free estimates
- English and Spanish
Thank You!
Thanks. We received your request, and a member of our team will call you back.
Speak with the Watchtower Water Damage and Fire Restoration team now
(888) 315-2821
Your questions about water damage in Austin
Plain answers about the work, the estimate and your insurance.
How does the insurance side work for water damage in Austin?
We talk with your insurance company and share our photos, moisture readings and scope with them. If your policy raises questions, we answer them in English or Spanish. Your insurance company decides what your policy covers.
Our Austin street flooded and water got into the house. Do you handle that?
Yes. Water that comes in from a creek or a flooded street calls for flood cleanup, which is part of our work. Onion, Bull and Shoal creeks have each left their banks. The City of Austin says more than 7,000 buildings and 400 roads are prone to flooding in a 100-year flood.
Rain came through the ceiling after a storm damaged the roof of our Austin home. Can you help?
Yes. We can tarp the opening to keep more rain out, and storm damage restoration covers the wet ceiling, walls and floors under it. We are not roofers, so the roof itself goes to a roofing company.
How can I tell if water got inside the walls of my Austin home?
Paint that bubbles, baseboard that swells or pulls away and drywall that feels soft near the floor can all be signs. Water can also sit inside a wall with no sign at all, so a wall that looks dry may not be.
How long does water damage restoration take in an Austin home?
It depends on how much got wet and how long the water sat before anyone found it. A single wet room can dry sooner than a whole floor, and drying ends when the materials test dry, not on a date we pick.
Our Austin house sits on pier and beam. Can water get into the crawl space?
Yes. Water from a supply line or a flooded yard can run under the floor and soak the framing and the crawl space below it. In older Hyde Park and Crestview houses on pier and beam, we take moisture readings in the crawl space as well as the rooms above. The floor goes back down only after the framing reads dry.
What should I do first after a pipe bursts in my Austin home?
Shut off the water at the main valve, and turn off power to any wet room if you can do it safely. Take photos of the water and the damage before you move anything, for your insurance company. Then call us, and we trace the water with moisture readings to find how far it went.
Have a question? Call us, we're available. (888)-315-2821